On capturing responsibilities or why RACI or DACI are too complicated

More and more companies are using frameworks like DACI, RACI and RAPID in an attempt to improve decision-making by assigning clearer decision-making responsibilities. In theory, many of these frameworks make a lot of sense. In practice, I have not seen them work well.

All of these frameworks introduce specific roles to make decisions. Here’s what the commonly used acronyms stand for:

• RAM — Responsibility Accountability Matrix
• RACI — Responsible, Accountable…